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Technology Transformation Specialist(MS Teams/OneDrive/Copilot)
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Position Number: 5044929
Location: Syracuse, NY
Position Type: Computer and Information Technology

Technology Transformation Specialist(MS Teams/OneDrive/Copilot)

Job #: 040566
Location Syracuse, NY
Pay Range: $64,000 - $85,000
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
Through written and visual content, as well as possible in-person interactions, the Technology Transformation Specialist will serve as an ambassador for ITS by educating the University community on the effective use of available technology resources, with specific focus on the Microsoft Office 365 platform, secure data management, and generative AI tools like CoPilot and ChatGPT. The position will collaborate with departments across campus to develop, document and champion technology solutions that enhance productivity, facilitate collaboration and create new possibilities.

Qualifications:

BS degree in technical field with two (2+) plus years experience.
Proven experience in implementing generative AI solutions and managing cloud tools like OneDrive and Teams.
Strong knowledge of data security and compliance best practices.
Excellent communication and training skills.
Strong analytical and problem-solving abilities.
A commitment to staying current with technological advancements.

Job Specific Qualifications:
*

Responsibilities:
Generative AI Integration:

Collaborate with cross-functional teams to identify and implement generative AI solutions that drive innovation within the organization.
Train and educate staff on how to leverage AI tools effectively to optimize productivity.

Office Technology Productivity:

Design and implement solutions to streamline workflows, reduce redundancy, and enhance overall efficiency.
Safeguard sensitive information and promote data privacy with best practice recommendations.

Documentation and Training:

Develop user guides and documentation for AI and cloud services.
Create training collateral to educate staff on best practices and efficient use of technology tools.

Stay Informed:

Stay up to date with the latest advancements in generative AI, cloud technology, and IT best practices.
Make recommendations for adopting new technologies that can benefit the organization.
Other duties as assigned.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:

To apply, visit https://www.sujobopps.com/postings/103664

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.