Job Details

Network Engineer 2

Position Number: 7111973
Location: Seattle, WA
Position Type: Computing - Network/System Administration

Network Engineer 2

Seattle University

Network Engineer 2

FLSA Status: Exempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Information Technology Services (ITS) provides friendly, high-quality support to our community of faculty, staff, and students. We're looking for a results-driven Network Engineer with solid skills and experience to join and grow with our diverse team. This mid-to-advanced level position will expose you to a wide range of network hardware, software, and support procedures within a higher education environment. We will fill this position as either a Network Engineer or Senior Network Engineer based on the ideal candidate's experience.

Essential Responsibilities

Own the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting 1,700+ access points, guest networks, Mist Edge controllers, and diverse client devices.
Administer and enhance wired network infrastructure, including Juniper and Cisco switching environments.
Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices.
Communicate clearly with end users and stakeholders throughout the troubleshooting lifecycle, setting expectations and providing timely updates.
Manage critical network services including RADIUS authentication, DNS, DHCP, and IP address management (IPAM).
Maintain and optimize network monitoring, alerting, and configuration management.
Perform certificate management and updates across multi-vendor network platforms.
Plan and execute network upgrades, patching, and lifecycle maintenance to ensure security and high availability.
Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed.
Partner with internal teams to identify root causes, improve network performance, and enhance user experience.
Contribute to documentation, process improvements, and operational best practices.

Qualifications

Bachelor's degree in IT or related field, or equivalent experience.
4+ years supporting enterprise Wi-Fi environments with 200+ access points.
2+ years supporting LAN environments with 100+ managed switches including troubleshooting, software upgrades, and hardware support.

Demonstrated Experience With:

Juniper Mist wireless and switching
Cisco IOS switching
VLANs, STP, PoE, and link aggregation
IPv4, DNS, DHCP, SNMP
OSPF

Experience Troubleshooting Connectivity Across:

Desktop - Windows and Mac
Mobile - Apple IOS, Android, Other
Various IoT platforms
Proactively manage user expectations by providing timely ticket updates and end-to-end communication throughout the troubleshooting lifecycle.

Proficiency with Microsoft Office Tools:

Visio: logical and physical network diagrams
Excel: formulas, data manipulation, text manipulation, VLOOKUP, conditional formatting
Word: styling, tables, graphics, TOC, watermarking
Outlook: calendar invites, tasks, contacts, autoreplies

Demonstrated Ability to:

Manage multiple tasks simultaneously
Shift your focus from one task to another based on support needs
Meet deadlines with attention to detail and accountability
Work independently and collaboratively
Communicate technical information clearly and tactfully
Exercise sound judgment in complex situations
Must be able to lift 50 pounds and transport up to 100 pounds on a cart among campus buildings.
Must be able to work on ladders (6-10 ft) to access network equipment.

Hands-on experience with:

Juniper EX (4000/4400/4650) switches and Virtual Chassis
JunOS and MX204 routers
Cisco Catalyst switches 3850, 4510, 4500-X
Demonstrated understanding of IPv4 subnetting (/20-/24). IPv6 knowledge a plus.
SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM)
EfficientIP SolidServer (DDI)
Jira or similar ticketing systems
Familiarity with AWS Route 53
Relevant certifications: Juniper JNCIS-MistAI-Wireless, JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNA
Applicable training courses for the technologies listed in this job posting.
Familiarity with Palo Alto firewalls and Panorama is a plus.
Project management experience is a plus.

Preferred Qualifications

Experience designing and supporting networks in higher education environments.
Advanced experience with Juniper Mist at scale (~8,000+ daily connections).
Experience maintaining a guest Wi-Fi portal in Mist

Location Requirement

Candidates must live within a reasonable commute of our Seattle offices.

Candidates must be legally authorized to work in the United States without the need for employer-sponsored visa authorization.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $92,000 - $122,000

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

This position may be eligible for a hybrid schedule after successful completion of an introductory work period of 3-6 months. This may mean that a hybrid eligible role will begin on-campus initially and then will transition to hybrid format following onboarding and training. Flexible work plans are subject to periodic review and may be changed or terminated at any time for any reason at the university's discretion.

All employment offers are contingent upon the successful completion of a background check.

To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/3070?c=seattleu