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Worcester Polytechnic Institute
  • Position Number: 3642494
  • Location: Worcester, MA
  • Position Type: Admissions/Enrollment

Assistant Director of Operations - Graduate Admissions and Recruiting


Graduate Recruitment & Admissions

Worcester Polytechnic Institute - WPI

The Graduate Enrollment department is a high functioning branch in Graduate Studies whose responsibility is to manage all graduate admissions activities including application review, application communications, application decisions, successful handoff of admitted students to Student Success, as well as PhD marketing, recruitment, and communications. Graduate Enrollment works closely with other Graduate Studies departments including marketing, recruiting, and student success.

Graduate Enrollment is undergoing the final stages of a re-organization and is rearranging job responsibilities as well as processes and procedures. The Assistant Director will play a key role in helping to design a new highly functioning Graduate Enrollment department alongside the two Associate Directors and the Executive Director of Graduate Studies.


The Assistant Directors job responsibilities will include, but not be limited to, the following:
  • Application review, evaluation, and decision making for programs across the university including science, engineering, and business.
  • Manage all aspects of the Graduate Admissions webpages and update as necessary
  • Owner of the official transcript process - collecting final and official transcripts from all incoming graduate students.
  • Slate CRM super user. Will be responsible for the following in Slate:
    • Processing decision and funding letters
    • Processing deferral requests
    • Moving applications and changing programs
    • Attending to basic data requests and reports
    • Setting up and updating application forms
    • Creating communications and mailings
  • Assist with the Fulbright scholar program, including processing forms for incoming students, renewing tuition for returning students, and accurately tracking the program composition in coordination with the Associate Director
  • Assist with the annual PhD visit, orientation, BS/MS information session and other events in coordination with the Associate Director
  • Support the Graduate Studies email inbox
  • Provide weekly coverage for office hours
  • Assist with other admissions related activities as required including marketing and enrolled student handoff to the Student Success team.

Preferred Qualifications:
  • Bachelors degree required, or equivalent experience
  • CRM experience, preferably with Slate
  • 1-2 years of professional work experience preferably in a higher education admission setting
  • Highly detail oriented
  • Flexible and independent work ethic
  • Excellent writing skills

WPI requires that all employees to be fully-vaccinated for COVID-19 and boosted. For additional information, please go to

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit:

About WPI
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.

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