Job Details

Worcester Polytechnic Institute
  • Position Number: 2657384
  • Location: Worcester, MA
  • Position Type: Multicultural Affairs and Affirmative Action



JOB TITLE
AV Technology Specialist

LOCATION
Worcester

DEPARTMENT NAME
AV Systems

DIVISION NAME
Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY
Coordinate Audio/Visual (AV) equipment reservations for academic use by WPI students, faculty, and staff. Provide oversight of equipment inventory. Assist with setting up and operating AV equipment at various locations on campus to support university initiatives.

JOB DESCRIPTION

Responsibilities:
  • Create AV equipment reservations based on requests received and coordinate loans with members of the WPI community
  • Assist in managing large pool of AV equipment and maintaining accurate records in reservation system
  • Provide assistance with set-up and operation of AV equipment in various campus locations for academic and administrative events
  • Assist with front-office operations and provide phone, e-mail, in-person, and on-site support to students, faculty and staff on supported AV systems and equipment
  • Maintain and update departmental wiki and other documentation
  • Assist ATC staff with the resolution of technology issues experienced by users of campus A/V technology
  • Coordinate annual equipment inventory process
  • Other duties as assigned


Requirements:
  • High School Diploma required, Associate's degree preferred
  • Basic knowledge of AV equipment required; hands-on experience in AV set-ups involving laptops and projectors preferred. Training will be provided as needed.
  • Aptitude for troubleshooting technical issues involving AV equipment
  • Must be a self-starter and willing to learn new technologies that help support campus initiatives
  • Basic knowledge of using Microsoft Office, including Word, PowerPoint, and Excel, as well as Zoom or similar video conferencing application
  • Candidate must be customer service driven, have strong written and verbal communication skills as well as excellent presentation and interpersonal skills
  • Candidate must be able to adapt quickly to situations as they arise and have the ability to work independently and as part of a team
  • Candidate must be able to work regular evening hours and occasional weekends as assigned
  • Applicants must have demonstrated experience working in and fostering a diverse and inclusive workplace and/or commitment to do so as an employee at WPI
  • WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.


    FLSA STATUS
    United States of America (Non-Exempt)

    WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

    To apply, visit: https://wpi.wd5.myworkdayjobs.com/en-US/WPI_External_Career_Site/job/Worcester/AV-Technology-Specialist_R0001648

    About WPI
    WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

    Diversity & Inclusion at WPI
    WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.





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